FAQ

Our goal is to make voter registration as easy and secure as possible. If you don't see your question answered here, please contact our team.

  • How does MapTheVote work? Where do you get your data?

    Using publicly available data we have identified potential unregistered residents or those registered at the wrong address across the country. We've turned this information into an interactive map to help guide you to find those closest to you. You can click on them to tell us what happened when you went to that location and we then show it on the map, or remove the location from the public map because you cleared it.

    We've made our process transparent and traceable so everyone can see their impact daily -- from contact to registration.

  • How long does it take? How much does it cost?

    Contacting unregistered residents happens as fast as you can get to them. When you use our registration by mail map, the changes are reflected in ~24hrs. We don't change any by-mail registrants' registration status until our servers receive confirmation from the county. It's the only way to be sure.

    When you use MapTheVote, and you help a voter fill out our registration form, that voter's Address Marker will turn blue on the map. If we don't see that voter's registration status updated by their county within 30 days (and sometimes a shorter interval as deadlines approach), we switch their Address Marker back to green.

  • How accurate is the MapTheVote?

    Sometimes a person is ineligible to be registered due to citizenship, or felony probation status. Sometimes a location contains no eligible adults because it is a rental property, second home, vacant, or has been converted to a commercial property. However, the most common case is that an eligible, unregistered adult lives at the address, and a friendly neighbor can spend 5 minutes helping them to register to vote.

    Volunteers use this map to know where to go and to track their progress, which lets us all work together to register as many voters as possible. And it is completely free to use.

  • My group wants to get voters registered through Register2Vote! Can we work together?

    We work with 501c3s, 501c4s, candidates, governments, and anyone else who wants to use our technology to get registered or to help other people register to vote. Our philosophy is very simple: We think it should be easier to vote, and we are glad to support anyone who is helping others participate in the democratic process. You can legally use our tools no matter your organization status, and are welcome to do so as long as you are not engaging in any fraudulent, illicit, or malicious behaviors toward other people.

  • I'm concerned about civil rights and voter protection. Do Register2Vote and MapTheVote comply with my state's laws?

    Yes, they do. Both Register2Vote and MapTheVote were created with voter protection first in mind. Everything we do goes through our legal team to ensure that we are fully complying with the law, and we work closely with local officials to make certain that we are helping everyone involved. Our interest is to use technology to improve flawed systems and to empower civic organizations -- not to create any additional burden for anyone else.

  • I'm concerned about data privacy. Will any sensitive data be shared with any government entity or outside organization?

    No. We take data privacy very seriously and adhere strictly to our privacy policy, which is publicly viewable at all times on our website. We believe in individual data privacy and support data protections. We are the opposite of tech platforms in the for-profit space who were designed to collect as much user information as possible and then share it indiscriminately with third-party developers. The data that Register2Vote collects is used only to help people register and vote. We support the rights of organizations who collect this data to have access to it for their own reporting requirements and best practices, so we work with partner organizations to share pieces of that information when appropriate and authorized by those being registered.

    It should be noted that much of the information that a user would enter into the Register2Vote form is required by state and local governments in order to be registered, and that most of that information is public. Phone numbers and emails are not shared or made public; they are used only to follow-up in the event of issues with the submission of a voter registration.

  • I'm concerned about cybersecurity. Is this safe to use?

    We take cybersecurity and data privacy very seriously. We have a cybersecurity expert and a former Special Operations leader working on our development team, and we use commercial grade protection to secure our databases. We carefully follow top security protocols to protect users' civil rights online, and we are constantly upgrading our security posture as information fiduciaries.